Returns & Exchanges
At Momentum Watches, we want you to be completely satisfied with your purchase. If your timepiece doesn't meet your expectations, we offer a 30-day return policy for items in original, unworn condition with all tags and packaging intact.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Timepiece
Securely place the watch in its original presentation box and shipping carton, ensuring all warranty cards and manuals are included.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; once received, our team will process your refund or exchange within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing